Carbon

Source assignment review

Human review queue

Resolve source items that Carbon could not safely assign to a claim. This queue is for intake and source governance, not normal PM action-item or blocker follow-up work.

Queue purpose

Decide whether a stored source item belongs to a claim, should stay unmatched, or needs another candidate. Action items and blocker follow-up stay in PM operational surfaces.

API integration gate

Design-only mock data. API work should wait for human design approval, permission checks, audit history, and explicit readiness-inclusion behavior.

Entry points

Storage owns global intake. Claims and future V2 email review surfaces should link here only when the user must resolve source assignment uncertainty.

src-transcript-1007

Call transcript - adjuster scope clarification

Possible scope clarification for a water mitigation claim. The model found several matching signals but not enough to assign automatically.

Needs review

Source summary

Source
Manual transcript
Party
Adjuster
Received
May 23, 4:30 PM
Current assignment
Suggested: WD-2026-074 / CLM-24082

Imported call note from PM workspace

call_transcriptcoverage_issuelow_confidence_classification

Why this is not a PM action

The user is deciding source assignment and relevance. Confirming a match should not create a blocker, send a reply, or include evidence in readiness unless a later API workflow explicitly asks for that.